Terms Of Use

Welcome to Shower Cubicles Zimbabwe. By accessing or using our website, services, or products, you agree to be bound by the terms and conditions outlined below. These Terms of Use govern your use of our site and your interactions with our company.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to comply with these Terms of Use. If you do not agree with any part of these terms, you must not use our website or services.

We may update or revise these terms at any time without prior notice. It is your responsibility to review the Terms of Use regularly. Continued use of the site following any changes means you accept those changes.

These terms apply to all users of the website, including customers, browsers, vendors, and content contributors. By using the site, you confirm that you have the legal capacity to enter into a binding agreement.

If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms. In such a case, “you” refers to the entity, not just the individual user.

We reserve the right to restrict or terminate access to our services if you violate these terms or act in a manner that is harmful to our business or other users.

2. Use of the Website

Our website is intended to provide general information about our products and services. You may browse, request a quote, or contact us through the site for more information or to make a purchase.

You agree to use the website only for lawful purposes and not to engage in any activity that may disrupt or interfere with its operation. Prohibited activities include, but are not limited to, hacking, transmitting malware, or misrepresenting your identity.

All information you provide must be accurate, complete, and up to date. We are not responsible for any consequences arising from false or misleading information submitted by users.

You may not use our website content for commercial purposes without obtaining written permission. This includes reproducing, copying, or distributing text, images, or product descriptions for third-party sales or promotions.

We reserve the right to modify or discontinue the website or any part of it without notice. We are not liable for any disruption or loss you may suffer as a result of changes to our online services.

3. Product Information and Custom Orders

While we strive to present accurate product descriptions and specifications, all products are subject to availability. Designs and features may vary based on customization and updates to our product line.

Custom orders are created based on the specifications you provide. You are responsible for ensuring the accuracy of your order details, including measurements, frame colors, and glass type. Please double-check before confirming.

Due to the nature of custom manufacturing, production timelines may vary. We will communicate expected delivery times but cannot guarantee specific dates, especially during peak seasons or supply delays.

All images on our site are for illustrative purposes. There may be slight differences in color or texture between what appears on screen and the final product, especially for custom finishes.

If a product is unavailable or discontinued, we reserve the right to offer a similar alternative or cancel your order with a full refund. We will contact you before proceeding with any such changes.

4. Pricing and Payments

All prices listed on the website are in the USD currency unless otherwise stated. We reserve the right to update prices at any time without prior notice.

Quotes provided for custom projects are valid for a limited time and may vary based on material costs, design adjustments, or installation requirements. Please confirm your quote before proceeding with payment.

We accept various forms of payment, including cash, bank transfer, and mobile money options. Payment terms will be specified upon placing your order and may require a deposit for custom work.

Failure to make full payment by the agreed date may result in order delays or cancellation. We may also withhold installation services until payment is received in full.

All financial transactions are processed securely. However, we are not responsible for third-party payment platform errors or unauthorized access resulting from the user’s negligence or compromised device.

5. Warranty and Returns

Our products are built using high-quality aluminium and glass to ensure long-lasting performance. We offer a limited warranty on structural components, provided they are used as intended and maintained properly.

Custom-made items are non-returnable unless defective upon delivery. Please inspect all products at the time of delivery or installation and report any defects immediately.

We do not accept returns for issues resulting from incorrect measurements, improper use, or customer negligence. Please follow our care guidelines to ensure your product remains in good condition.

In the case of a manufacturing defect, we may choose to repair, replace, or refund the affected product at our discretion. Proof of purchase and photos of the issue will be required for evaluation.

Our warranty does not cover damage caused by external factors such as natural disasters, misuse, accidents, or unauthorized modifications. Installation performed by third parties may void the warranty.

6. Privacy and Data Use

We respect your privacy and handle your personal information in accordance with our Privacy Policy. When you contact us or place an order, we collect information necessary to fulfill your request.

We do not sell or share your personal data with third parties without your consent, except where required to complete your order (e.g., payment processors or delivery services).

You have the right to request access to your stored data or request its deletion at any time. Please contact us for any privacy-related concerns or inquiries.

We use cookies to enhance your browsing experience. These may collect anonymized data to help us improve our website’s performance and understand user behavior.

By using our website, you agree to the collection and use of data as outlined in our Privacy Policy. We take appropriate measures to secure your data and prevent unauthorized access.

7. Limitation of Liability

While we take great care in providing accurate information and delivering quality products, we are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

This includes, but is not limited to, loss of profits, property damage, or delays caused by circumstances beyond our control. We advise professional installation for all shower products to ensure safety and durability.

We are also not responsible for damages arising from customer misuse, installation by unqualified individuals, or failure to follow our product care guidelines.

You agree to use our website and products at your own risk. We provide all content “as is” without warranties of any kind unless specifically stated.

In jurisdictions where limitations on liability are not permitted, our liability shall be limited to the fullest extent allowed by applicable law.

8. Governing Law

These Terms of Use are governed by the laws of Zimbabwe. By using our site or purchasing our products, you agree to submit to the jurisdiction of Zimbabwean courts in the event of any legal dispute.

Any disputes or claims arising from or in connection with these terms shall first be attempted to be resolved through amicable negotiation.

If resolution cannot be achieved through negotiation, you agree that disputes shall be handled in accordance with Zimbabwean legal procedures.

We reserve the right to take legal action to protect our intellectual property, enforce payment terms, or address misuse of our website or services.

If any part of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

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